Privacy Policy
Last updated: January 15, 2026
This Privacy Policy describes how Rube Touleh (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from RubeTouleh.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”).
For the purposes of this Privacy Policy, “you” and “your” refer to you as the user of the Services, whether you are a customer, a website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you agree to the collection, use, and disclosure of your information as described herein. If you do not agree to this Privacy Policy, please refrain from using or accessing the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, or legal and regulatory obligations. Any updated version will be posted on the Site, and the “Last updated” date will be revised accordingly. We will take any additional steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information from various sources depending on how you interact with us. In addition to the specific purposes outlined below, we may use your information to communicate with you, provide and improve the Services, comply with legal obligations, enforce our terms and policies, and protect the rights, safety, and property of the Site, our users, or others.
Personal Information We Collect
Information You Provide Directly
Personal information you submit directly through the Services may include:
- Contact details (such as name, address, phone number, and email address).
- Order information (including billing and shipping address, payment confirmation, email address, and phone number).
- Account information (such as username, password, security questions, and other information used for account security).
- Customer support communications and any information you choose to provide when contacting us.
You may choose not to provide certain information; However, this may limit your ability to access or use specific features of the Services.
Information Collected Automatically (Usage Data)
We may automatically collect information about your interaction with the Services, including through cookies, pixels, and similar technologies (“Cookies”). This may include device information, browser type, IP address, network connection, and details regarding your usage of the Site and Services.
Information from Third Parties
We may obtain information from third parties, including:
- Service providers that support our Site and Services (such as Shopify).
- Payment processors that collect payment details to process transactions and fulfill orders.
- Third parties that use tracking technologies (such as pixels, web beacons, and cookies) when you interact with our Site, emails, or advertisements.
Any information obtained from third parties is handled in accordance with this Privacy Policy.
How We Use Your Personal Information
We use personal information for the following purposes:
- Providing Products and Services: To process payments, fulfill orders, manage accounts, arrange shipping, facilitate returns and exchanges, and provide customer support.
- Marketing and Advertising: To send promotional communications and display advertisements, subject to your communication preferences.
- Security and Fraud Prevention: To detect, prevent, and investigate fraudulent, illegal, or malicious activity. You are responsible for maintaining the confidentiality of your account credentials. If you believe your account has been compromised, please contact us immediately.
- Service Improvement and Communication: To improve our Services, respond to inquiries, and maintain our business relationship with you.
Cookies
We use cookies to operate, improve, and analyze our Site and Services. This includes remembering user preferences and understanding how users interact with the Site. Certain third parties may also use cookies for analytics and advertising purposes. For more information on Shopify-related cookies, please refer to Shopify's Cookie Policy.
You can manage cookies through your browser settings; However, disabling Cookies may affect the functionality of the Services.
How We Disclose Personal Information
We may disclose your personal information in the following circumstances:
-To service providers and vendors performing services on our behalf (such as payment processing, shipping, IT support, analytics, and customer service).
- To business and marketing partners, in accordance with their respective privacy policies.
- With your consent or at your direction.
-To affiliates within our corporate group.
-In connection with business transactions (such as mergers or acquisitions).
- To comply with legal obligations, enforce our terms, or protect our rights and the rights of others.
We do not use or disclose sensitive personal information without consent or for the purpose of inferring personal characteristics.
Third-Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of such third-party sites. Any information you share on third-party platforms is subject to their respective policies.
Children's Data
The Services are not intended for use by children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to request deletion.
Security and Data Retention
While we implement reasonable security measures, no method of transmission or storage is completely secure. We cannot guarantee absolute security. Personal information is retained only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, or enforce agreements.
Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including:
- Access and information rights
Correction and deletion
Data portability
Restriction of processing
Withdrawal of consent
- Objection or appeal of decisions
You may exercise these rights by contacting us using the details below. We may require identity verification before responding to requests, as permitted by law.
Complaints
If you have concerns regarding our data practices, please contact us. Where applicable, you may also lodge a complaint with your local data protection authority.
International Users
Your personal information may be transferred, stored, and processed outside your country of residence. Where required, we rely on recognized legal mechanisms to ensure adequate data protection.
This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Kuwait, and any disputes arising herefrom shall be subject to the exclusive jurisdiction of the competent courts of Kuwait.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise your rights, please contact us at:
Email: info@Rubetouleh.net
Address: Kuwait City, Kuwait
